What is Interactive Voice Response?
Interactive voice response, or IVR, is an automated telephone system technology that interacts with customers and routes the caller to the right destination. IVR enables businesses to efficiently connect customers with the resources they need, thereby saving time and operational costs.

Benefits of Using Easify’s IVR
IVR offers several benefits to businesses to enhance calling experience. Some of the top benefits include:

The best marketing strategies for small business focus on going digital, building strong customer relationships, and growing an online presence.

Easify is a highly effective platform that uses SMS for Customer Feedback & Surveys, helping businesses achieve high engagement and response rates.

Learn how to use Easify to craft messages, set timing, and schedule daily SMS reminders, keeping tasks on track with simple, automated alerts.