Help Docs
automation
Condition node

Condition node

The Condition Node is used to implement logic within the workflow. It allows the system to make decisions based on specific criteria. The if/else condition is applied specifically after a send sms action. The condition node waits for a reply message from the contact, and it checks if the incoming message matches the specified keyword.

How it Works:
● Action:  A send sms action sends an SMS to the contact.
● Condition:  After the SMS is sent, the system waits for the contact’s reply.
      ○ The system checks if the reply message contains the expected keyword (e.g.,"YES" or "NO").
● If/Else Condition:
      ○ If the reply matches the keyword, proceed with the next action (e.g., send a confirmation message).
      ○ Else if the reply does not match the keyword, send a different reply or take a different action (e.g., send a reminder message).

Download Our Mobile App

Get our Mobile App to get real-time notifications & more.

Easify provides fintech-focused automation and customer-centric solutions, streamlining operations, enhancing relationships, and driving marketing success.

Easify
Winner

2025 Global Recognition Award

Easify never sells, shares, or accesses your contact list or phone numbers. For full details on how we protect your data, please review our privacy policy.
© 2026 All Rights Reserved
pixel for linkedin